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Terms Of Service

Please carefully review these Terms of Service (“Agreement”) before using the services offered by Cloudthink AI (“Company”). By visiting the website and/or mobile app or using the services in any manner, you agree that you have read, understood, and accept to be bound by and a party to the terms and conditions of this Agreement, to the exclusion of all other terms. If the terms of this Agreement are considered an offer, acceptance is expressly limited to such terms. If you do not unconditionally agree to all the terms and conditions of this Agreement, you have no right to use the apps or services. Use of Company’s services is expressly conditioned upon your assent to all the terms and conditions of this Agreement, to the exclusion of all other terms. If you do not agree to these Terms of Service, please do not use this website or the app.

1. Definitions

– **Country:** Refers to the Canada.
– **Company:** Refers to Cloudthink AI.

2. Who Can Use

Company does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services. If you are under 13, please do not attempt to register for the Services or send any information about yourself to us. No one under the age of 13 may provide any personal information to Company or on the Services. In the event that we learn that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].

You represent and warrant to Company that: (i) you are of legal age and can form a binding contract with us, and you are not prohibited by law from accessing or using the services; (ii) all registration information you submit is accurate and truthful; and (iii) you will maintain the accuracy of such information. You also certify that you are legally permitted to use and access the Services and take full responsibility for the selection and use of and access to the Services. This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.

3. Placing Orders for Goods

By placing an Order for Goods through the Service, you warrant that you are legally capable of entering into binding contracts.

4. Your Information

If you wish to place an Order for Goods available on the Service, you may be asked to supply certain information relevant to your Order, including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct, and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your Order.

5. Order Cancellation

We reserve the right to refuse or cancel your Order at any time for certain reasons, including but not limited to:

– Goods availability
– Errors in the description or prices for Goods
– Errors in your Order

We reserve the right to refuse or cancel your Order if fraud or an unauthorized or illegal transaction is suspected.

6. Your Order Cancellation Rights

Any Goods you purchase cannot be returned in accordance with these Terms and Conditions and Our Returns Policy. However, all users have the right to cancel this service whenever they choose.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

7. Availability, Errors, and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

8. Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs, and any other matter beyond the control of the Company. In that event, you will have the right to cancel your Order.

9. Far Usage Policy

Cloudthink’s Commitment to Service Quality

At Cloudthink, we’re dedicated to delivering top-notch, dependable services to all our users. We kindly ask that our users avoid misusing or excessively using our services, as it can affect the experience of others. To ensure the best service for everyone, we encourage users to select plans that suit their professional needs and business scale. If your usage is substantial, consider upgrading to a more comprehensive plan, customizing a plan, or utilizing our business API.

The majority of our users (over 95%) consistently operate within the set limits. Exceeding these limits might result in restricted service access or a reduction in service quality, with or without prior notification.

Our systems are designed to diligently monitor for automated or robotic activities to maintain service integrity. Keep in mind that sharing login details for unlimited accounts for financial gain is against the law. Each seat is designated for a single user, and sharing accounts among multiple users is not permitted.

Important: Please be aware that excessively high usage or sharing of login credentials can lead to account suspension or termination without prior notice. Unfortunately, refunds won’t be possible in such cases.

10. Payments

Payment can be made through a valid card (credit cards or debit cards) and is subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

11. Subscriptions

Subscription period

The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis either monthly or yearly, depending on the type of Subscription plan you select when purchasing the Subscription.

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

Subscription cancellations

You may cancel Your Subscription renewal by contacting us at [email protected]. You will not receive a refund for the fees You already paid for Your current Subscription period, and You will be able to access the Service until the end of Your current subscription period.

Billing

You shall provide the Company with accurate and complete billing information, including full name, address, state, zip code, telephone number, and valid payment method information.

Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

Refunds

General Refund Policy

Subscriptions: As a general rule, our subscription services are non-refundable. This means once you subscribe to our services, the fee you pay cannot be refunded.

Exceptions for Specific Plans

Lifetime and Pay As You Go Plans: Although subscription fees are non-refundable, we do offer a refund for Lifetime Plans and Pay As You Go Plans under certain conditions. You can request a refund within 14 days of your purchase, but only if you haven’t used any of the credits associated with these plans. Once you use any part of your credits, the option for a refund is no longer available.

Case-by-Case Consideration for Subscriptions

Discretionary Refunds: In some unique cases, we might consider refund requests for subscriptions. This is entirely at our discretion and is evaluated on a case-by-case basis. Remember, this is an exception and not a standard policy.

Limitations

Final Decision: Our decision on refunds, especially for discretionary cases, is final. We reserve the right to refuse a refund without providing an extensive explanation.

No Liability: We are not liable for any claims or disputes arising from our Refund Policy, except as expressly outlined in these terms.

Policy Changes

Amendments: We may update or change this Refund Policy at any time. These changes will be effective immediately and apply to all our services from that point forward.

By subscribing to any of our plans or services, you agree to this Refund Policy. We recommend reviewing this policy in detail before making a purchase.

Free Trial

The Company may, at its sole discretion, offer a Subscription with a Free Trial for a limited period of time.

You may be required to enter Your billing information to sign up for the Free Trial.

If You do enter Your billing information when signing up for a Free Trial, You will not be charged by the Company until the Free Trial has expired. On the last day of the